About the Role:
Our client, a large local government organisation, is seeking a Business Systems Analyst with strong experience in TechnologyOne's OneCouncil platform. The role will focus on supporting and enhancing core business systems, with a particular emphasis on the following modules:
* Property and Rating (PnR)
* Forms
* Business Process Automation (BPA)
* Reporting and Analytics
You'll be working closely with internal teams to ensure system stability, deliver enhancements, and support ongoing improvements across Council's TechnologyOne environment.
Key Responsibilities
* Respond to and resolve support requests, including incidents, issues, and reporting/dashboard requirements
* Troubleshoot and resolve system-related problems
* Deliver system enhancements and configuration changes, subject to prioritisation
* Collaborate with internal stakeholders to optimise system usage and processes
* Escalate support requests to TechnologyOne or third-party consultants as required
* Contribute to the development of reporting and analytics solutions to support business decision-making
About You
We're looking for someone who can hit the ground running and bring strong TechnologyOne expertise, particularly across EAM, PnR, and BPA. You'll also have:
* Demonstrated experience with TechnologyOne OneCouncil modules
* Strong analytical, problem-solving, and troubleshooting skills
* Ability to engage effectively with business stakeholders to understand requirements
* Experience delivering enhancements and system improvements in line with business needs
* Excellent communication and collaboration skills
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