About Us
Community Solutions Group makes a difference in people's lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the well-being and independence of individuals, families and communities across Queensland, Victoria and New South Wales.
About The Role
This is your chance to do work that truly matters. As a Mentor in our Workforce Australia team, you'll play a vital role in helping individuals overcome challenges and build brighter, more sustainable futures. You'll be part of a mission-driven team dedicated to changing lives through employment, one success story at a time.
This is more than a job, it's a calling As a Mentor, you'll support individuals through every step of their employment journey. From building confidence to setting goals and accessing training, you'll empower people to take control of their future.
Key Responsibilities
* Take the time to really understand your clients - their goals, strengths, and roadblocks.
* Build trust and create supportive relationships that lay the foundation for lasting success.
* Collaborate with clients to set clear, achievable goals. Break down barriers and map out practical steps that move them forward in work and life.
* Keep everything running smoothly by ensuring accurate, up-to-date records using systems like ESS/WAOP and Job Ready. Consistency and compliance are key.
* Play an active role in our team's success by using resources wisely, supporting efficiency, and helping us meet financial and service goals.
What We're Looking For
* You connect easily with others and know how to build trust and rapport that lasts - whether it's with clients, colleagues, or community partners.
* You're proactive, self-motivated, and love achieving goals. Fast-paced environments energise you, and you're always ready to take the initiative.
* You stay positive and composed, even when facing challenges. You see setbacks as opportunities to grow and adapt.
* You thrive in a collaborative team but also work confidently on your own. You know when to collaborate and when to take the lead.
* You're committed to delivering quality service and always look for ways to do things better. Continuous improvement is part of how you work.
* You're organised, focused, and able to balance competing tasks without missing a beat. Deadlines and KPIs? You've got them covered.
Benefits And Perks
* Salary Packaging: up to $15,900 of your annual salary tax free, and an additional $2,650 for meal and entertainment expenses
* Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
* Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
* Discounted family gym memberships through Fitness Passport
* Supportive induction and learning opportunities
* 6 weeks paid parental leave for primary carer
* Free coaching and counselling through our Employee Assistance Program
* Reward and Recognition Program
How to Apply
Intrigued? We'd love to hear from you. Please click "apply" to submit your application and join #TeamPossible today.
Community Solutions Group is part of Endeavour Foundation, one of Australia's largest employers of people living with disability. We are committed to inclusivity and a diverse culture, and we adjust our recruitment process to support applicants of all backgrounds and abilities.
We encourage applications from people of all ages, nationalities, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, CALD communities, LGBTQI+ communities, and people with disability.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Individual and Family Services
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