1d ago, from Wesfarmers Industrial and Safety
Are you an experienced customer service operator within our business looking for a chance to step up into a management role?
We have a unique opportunity available to step into a leadership position as Trade Store Manager in Townsville
This role will see you supporting operations, with a strong focus on Customer Care, Warehouse, and Trade Store operations.
As a Trade Store Manager, you'll oversee the branch operation and trade store, with a focus on maximizing profitability, enhancing operational efficiency and delivering exceptional customer experiences.
You'll foster an engaged workforce and promote a safety-first culture to achieve these goals.
Our learning and development program that will set you up to succeed from the beginning, and our supportive management will empower you to perfect your people and operations management skills and drive outstanding service for our growing customer base.
Key Responsibilities:
Lead performance development planning and manage employee performance
Ensure compliance with employment legislation and company policies
Recruit, induct, and train new employees
Coach and mentor staff to identify market opportunities and drive improvements
Align operational plans with strategic business goals
Supervise branch activities, review performance data, and implement improvement plans
Develop and monitor sales, expense, and profit budgets
Manage branch assets and maintain efficient stock levels
Build and maintain relationships with key customers and suppliers
Support promotional activities and ensure excellent customer service
What You'll Bring:
Tertiary qualifications in Business Management or a related discipline (desired) or equivalent transferable skills and experience
Exceptional communication and customer service skills
Strong commercial acumen and strategic thinking
A hands-on, team-oriented approach with a safety-first mindset
Skills in people management, strategy development, operations, financial management, and customer relationship management
Minimum of a valid car license
Competitive salary package
Senior Executive Incentive Plan
Fully maintained company vehicle
Supportive leadership and career growth opportunities
Quarterly and Annual Recognition Awards and more
Embrace your next challenge—grow your leadership potential and continue to shape your future with this exciting opportunity
NEXT STEPS
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today.
We will be contacting suitable candidates in the next two weeks so apply fast to avoid missing out
As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which may include a pre-employment medical assessment involving drug & alcohol testing).
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
#J-*****-Ljbffr