We are seeking a dynamic Restaurant Manager to lead our team at Zambrero Nowra. As the Restaurant Manager, you will play a pivotal role in ensuring smooth restaurant operations, providing exceptional customer service, and creating a positive work environment for your team.
Key Responsibilities:
* Oversee daily restaurant operations, including staff management, customer service, and inventory control.
* Lead, motivate, and train a team of staff to provide exceptional service and ensure the highest food standards.
* Ensure a clean, safe, and welcoming environment for both guests and staff.
* Manage budgets, track financials, and implement cost control measures to meet or exceed sales and profitability goals.
* Handle customer inquiries, complaints, and feedback in a professional and timely manner.
* Maintain inventory, order supplies, and manage stock levels.
* Enforce health and safety regulations and maintain compliance with all relevant laws and standards.
* Lead by example in delivering excellent customer service and upholding Zambrero's brand values.
* Promote a positive team culture and encourage staff development and progression.
* Develop strategies to increase store sales, foot traffic, and customer loyalty.
Key Requirements:
* Previous experience in restaurant management or a similar role in the hospitality industry.
* Strong leadership, organizational, and communication skills.
* Ability to work well under pressure and handle multiple tasks efficiently.
* Passion for delivering excellent customer service and a positive guest experience.
* A strong understanding of food safety, health regulations, and inventory management.
* Excellent problem-solving skills and the ability to make decisions quickly and effectively.
* Flexibility to work nights, weekends, and public holidays as required.
* A positive, can-do attitude with a focus on achieving business goals.
The ideal candidate is a motivated leader with a passion for great food and exceptional service. We celebrate diversity and are committed to creating an inclusive environment for all employees.