Job Overview
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* As a seasoned hospitality professional, you will be responsible for leading a team of Food and Beverage experts in delivering exceptional service to our discerning guests.
* Reporting to the Director of Food and Beverage, you will oversee the day-to-day operations of multiple outlets during peak periods;
* Cultivate an energetic and engaging atmosphere where team members and guests can connect over great cuisine and beverage offerings;
* Collaborate with colleagues to communicate and delegate tasks effectively;
* Respond promptly and efficiently to guest queries, ensuring their satisfaction is always our top priority;
* Support the Director of Food and Beverage in analyzing performance metrics, rostering, and developing strategies for growth and improvement;
* Assist in training and developing team members to enhance their skills and contribute to the success of our culinary program.
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Requirements
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* Minimum 3 years of experience in supervisory roles within the food and beverage industry;
* Proven track record of successfully leading teams to achieve high levels of customer satisfaction and loyalty;
* Excellent communication, interpersonal, and problem-solving skills;
* Ability to work under pressure in fast-paced environments while maintaining a calm and composed demeanor;
* Familiarity with industry-standard software and systems for rostering, budgeting, and performance analysis;
* Diploma or degree in Hospitality Management, Culinary Arts, or related field (an asset).
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What We Offer
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* A competitive compensation package, including salary, benefits, and incentives;
* Opportunities for career advancement and professional development;
* A dynamic and supportive work environment that encourages collaboration and creativity;
* Recognition and rewards for outstanding performance and contributions to the team's success.
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About Us
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We are a forward-thinking organization dedicated to delivering exceptional dining experiences to our guests. Our commitment to excellence drives us to innovate and improve continuously, making us an exciting and rewarding place to work.