Groomer
Looking for an opportunity with a difference; a role with strong emotional reward and a sense of purpose? Join our organisation which is driven by our mission to end animal homelessness.
Why Work With Us?
At Animal Aid, we live by our HEART values: Helping, Excellence, Action, Respect, and Transformation. When you join us, you'll experience:
* Meaningful Work: Every day is an opportunity to create a brighter future for animals.
* Modern Facilities: Work in a purpose-built shelter designed for excellence in care.
* Supportive Team: Join a passionate group of staff and volunteers who share your commitment to animal welfare.
* Employee Benefits: Staff discounts on services and supplies, plus in-lieu days
About Us:
The Victorian Animal Aid Trust (Animal Aid) has been serving the local community since 1935, caring for and re-homing countless lost and abandoned companion animals.
A fantastic opportunity exists for a Groomer to join our Animal Aid Team
We are seeking those with a genuine passion for helping people and animals. This role is in a fast-paced team environment and you will need to be able to multi-task to a high degree. Must be available for weekend shifts.
Position Description/Objective:
Ensure the highest standard of pet care and exemplary customer service and communication. Have a genuine care and patience for animals, a meticulous standard of cleanliness and professionalism. Be able to present a neatly groomed animal to client satisfaction. Ability to perform quality grooms quickly and efficiently and provide professional information to clients to generate repeat business sales.
Key Responsibilities:
* Groom all animals as per the procedure manual and VAAT training
* To maintain a safe, secure and clean environment
* Maintain detailed client records
* Reporting and recording of any signs of ill health or unusual behaviour
* Be responsible for the maintenance, cleaning and storage of grooming equipment
* Report any faulty equipment or structural damage immediately to your manager
* Train and supervise assistants, volunteers and trainee staff
* Ensure customer satisfaction, build and maintain cliental trust
Selection Criteria:
* Excellent Presentation
* Grooming skills – Minimum 2 years
* Excellent animal handling skills of all sizes and temperaments
* Knowledge of cleaning and infection control procedures
* Ability to work with minimal supervision and autonomously
* Team skills, and a positive and loyal attitude to the VAAT at all times
* Exceptional client communication skills and able to foster professional relationships
* Have compassion/empathy
* Have stamina, be fit and healthy
Employer questions
Your application will include the following questions:
· Which of the following statements best describes your right to work in Australia?
· How many years' experience do you have as a Groomer?
· Do you have customer service experience?
· Do you have professional dog grooming experience?
Ready to Make a Difference?
Join us in transforming the lives of animals and the people who care for them. Submit your application, including a cover letter addressing the selection criteria and resume, to Applications close: 26 September 2025.
Location: Animal Aid, 35 Killara Road, Coldstream VIC 3770
For more information about Animal Aid, visit