FHR alongside our national client in the automotive industry are seeking a motivated and highly organised Parts Sales Coordinator to join their After-Sales team.
This role is ideal for a self-starter who thrives in a fast-paced, challenging environment and has a passion for delivering exceptional customer service.
You will play a key role in all aspects of spare parts operations, including sales, purchasing, stock management, parts interpretation, business development, and customer support.
What's on Offer: * Day shift role with a casual pay rate of $***** per hour * Opportunity for permanency for the right fit * Career development and training opportunities * Exposure to a wide range of spare parts operations, sales, and inventory management * Chance to make a real impact on customer satisfaction and business performanc Key Responsibilities: * Develop and maintain strong customer and supplier relationships to drive business growth and customer satisfaction.
* Manage customer inquiries, quotations, invoicing, and logistics processes efficiently.
* Facilitate communication between customers and the client regarding parts sales, service improvements, and warranty concerns.
* Coordinate sourcing of parts with suppliers and logistics services to meet customer demands.
* Support warranty processes and reporting to optimise cost recoveries and product improvements.
* Assist the sales team with customer inquiries to support new vehicle sales.
* Resolve invoice and pricing discrepancies, credit returns, and warranty claims in a timely manner.
* Participate in inventory management and stocktake processes.
* Maintain safety, compliance, and 5S standards in the service centre.
About You: * Minimum 5 years commercial parts sales experience; bus or commercial vehicle experience preferred.
* Strong technical knowledge of commercial vehicle after-sales operations.
* Proven success in solution-based selling and customer engagement.
* Excellent problem-solving, communication, and relationship management skills.
* Ability to work under pressure while maintaining focus on customer service and operational efficiency.
* Familiarity with aftersales management and CRM systems, including Microsoft Office and Epicor.
* LF/LO Forklift Licence.
* Certificate IV in Automotive Management or relevant industry training preferred.
* Willingness to travel domestically to support aftersales activities as required.
Please Note: As these vacancy offers long-term prospects and potential full-time conversion, we can only accept applications from candidates with full working rights in Australia .
Candidates on restricted working visas or limited hours are not able to be considered.
About Frontline Human Resources: The Frontline Human Resources (FHR) team have found jobs for thousands of employees since we were established ****.
We have specialists across a range of industry sectors such as transport logistics, warehousing, civil infrastructure, operations, maintenance, construction, manufacturing, and healthcare.
Check out our career page for a list of other available roles.
Thank you for considering your application with FHR.
Due to the high volume of applicants, we will only contact candidates who are successful in progressing to the next stage.
All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug alcohol testing as required.
The team at Frontline Human Resources are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.