Overview
Mantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail; you will find a range of hotel and suite style accommodation with hinterland and ocean views. One of the largest Accor properties on the Gold Coast offering a range of conferencing spaces, NOSH Pan Asian restaurant, bar, pool and spa. Mantra on View caters for a wide range of travellers, from leisure to corporate. The Gold Coast offers many activities to explore during your downtime, including surfing or swimming at famous beaches, a variety of dining options, shopping, music festivals and major theme parks.
Purpose
As a Food & Beverage All-Rounder at Mantra on View, you will warmly welcome guests and showcase our diverse food and beverage offerings. This role focuses on conferencing and events, where you’ll assist in setting up rooms, handling buffet service, providing bar and beverage service, and contributing to gala dinners and cocktail events—all while displaying your barista skills. Your attention to detail, commitment to customer satisfaction, and team-oriented approach will be essential in creating memorable experiences for every event.
Primary Responsibilities
- Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
- When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
- Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
- Proactively source information to increase your product knowledge
- Deliver exceptional buffet and table service, ensuring food stations are well stocked and guests are attended to promptly and professionally
- Skilfully provide beverage service at events, including bar setup, drink preparation, and responsible alcohol service, while engaging with guests in a friendly manner
- Prepare and serve a variety of coffee beverages with a high level of expertise, ensuring quality presentation and taste
- Create a welcoming atmosphere for guests, attentively addressing their needs and ensuring a positive dining and event experience
- Ensure all food and beverage areas are clean, well-organised, and meet health and safety standards
Skills & Experience
- Experience with setting up rooms, buffet service, bar and beverage service, and table service for events is highly desirable
- Proven Barista and beverage service skills
- Flexibility across different schedules including weekends and public holidays as required
- Possession of a valid QLD RSA
- Passion for engaging with patrons and collaborating within a team of diverse professionals
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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