We are seeking a talented Guest Experience Host to deliver exceptional experiences for millions of travelers worldwide.
">
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Deliver Exceptional Experiences
This fast-paced environment would suit customer-obsessed individuals who are passionate about providing top-notch service and booking guests in to learn more about the benefits of holidaying with us. Key responsibilities of this role include:
* Generate sales appointments for our sales centres located at our amazing resorts and via livestream
* Establish commonality and build rapport with customers to ensure an exceptional experience is delivered
* Work closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process
* Clearly articulate the benefits of traveling within our community
* Meet targets and KPIs as set by the business
* This role requires you to be available for weekend and public holiday shifts.
Drive Sales Growth
As a key member of our team, you will have the opportunity to drive sales growth and contribute to the success of our business. Some key responsibilities include:
* Generating sales appointments and converting leads into bookings
* Building relationships with customers to understand their needs and preferences
* Collaborating with the resort operations team to provide a seamless guest experience
* Providing excellent customer service and ensuring that all guests receive a warm welcome
Foster a Positive Work Environment
We are committed to fostering a positive and inclusive work environment where our associates can thrive. As a Guest Experience Host, you will play a key role in creating a welcoming and supportive atmosphere for our guests and colleagues alike. We believe in promoting from within and offer opportunities for professional development and growth.
Become a Part of Our Team
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional experiences, we want to hear from you! Apply today to become a part of our dynamic team and take the first step towards a rewarding career in hospitality.