Key Commercial Role
We have a long history of serving communities and growing into a top 30-listed company on the Australian Securities Exchange with over 115,000 team members and a portfolio of iconic brands. At our organization, you will make a difference to millions of people's lives and see your impact.
About Our Team
Our team works across three leading brands, each with its own unique offering and customer base. We have a network of more than 930 stores and ultra-convenient online sites, delivering on our commitment to provide accessible drink solutions for every occasion.
About the Role
This role involves driving online sales and profit growth through strategic planning, partner management, and eCommerce execution. You will focus on ensuring the business meets its commercial targets and provides a seamless customer experience.
Key Responsibilities:
* Develop and execute an online trade strategy in collaboration with internal and external stakeholders.
* Lead campaign activations to ensure initiatives benefit both customers and teams.
* Manage partner relationships to drive commercial and fulfillment excellence.
* Develop and manage Marketplace product range, pricing, and promotional activity across active sites to drive sustainable project growth.
* Enhance the digital customer experience on Marketplace platforms to increase key metrics such as conversion rate and average order value (AOV).
* Collaborate with internal teams across multiple functions to drive positive commercial outcomes.
About You
The ideal candidate is a commercially driven eCommerce professional with proven experience managing online sales channels, ideally within a Liquor retail environment. They will successfully develop and execute trade strategies, manage relationships, and use data to drive performance across key metrics.
Requirements:
* Demonstrated a track record of delivering market-leading commercial and customer outcomes.
* 3-5 years' experience in driving online conversion and average order value.
* 3-5 years' experience in working with back-end systems and business processes.
* A strong customer-centric approach with the ability to negotiate and influence a varied stakeholder group.
* Excellent communication skills (both written and verbal).
What's in it for You?
Flexible working options, office perks, discounts, rewards through recognition, opportunities for learning and development, paid parental leave, and investment in your future.
Our Commitment to Diversity and Inclusion:
Building a gender equitable team and creating a culture that is just as diverse, inclusive, and welcoming as the communities we serve. Encouraging applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.