Sales Associate Job Description
* As a Sales Associate, you will be responsible for delivering exceptional customer service and driving sales growth in our stores.
* You will work closely with passionate team members who share your energy for helping others and creating best-in-class experiences.
Our Sales Associates are key to our success, and we offer a range of benefits to support their development and well-being. These include:
* Competitive pay and bonus opportunities
* Supportive culture and ongoing training
* Wellness focus and mental health support
* Exclusive discounts and community involvement
* Fun and energetic work environment
To succeed in this role, you should have excellent communication skills, a positive attitude, and a desire to grow. You don't need to be a bike expert, but you should be passionate about delivering amazing hospitality and driving customer experience.
Some of your key responsibilities will include:
* Learning about Trek bikes, components, apparel, and technology
* Participating in daily huddles, debriefs, and learning modules
* Helping with store opening/closing, operating Ascend POS, and completing end-of-day cash-up
* Maintaining product displays, performing weekly Cycle Counts, assembling new bikes, and keeping the showroom and back-of-house clean and organized