Overtime earnings are available for full-time, field-based roles. This job involves working with mechanically minded individuals to deliver quality service to customers while performing scheduled maintenance and safety checks.
Responsibilities:
* Servicing and repairing material handling equipment in a dedicated territory and customer base.
* Helping the company build positive customer experiences.
* Delivering professional-level service.
* Gaining experience dealing with Australia's top-tier customer base.
* Joining the leading forklift service business in Australia, the largest provider of its kind.
Requirements:
* A career change from another industry eager to learn new skills that offer competitive hourly rates with incentives and potential for overtime.
* Completing an initial 8-week onboarding and industry-leading training program.
* Routine maintenance and service work, including reactive and planned tasks.
* Maintaining accurate service records of all work performed.
Why Choose Us?
* We're part of one of the biggest and still family-owned forklift brands in the world, offering some of the industry's best pay rates for service technicians.
* Our comprehensive training program is ideal for those transitioning from sectors like electrical or building.
* We provide uniforms, jackets, hats, beanies, and PPE, as well as fully equipped service vans or weekly tool allowances.
* Full-time role with regular overtime opportunities.
* Earning additional income through industry-leading incentive programs.
* Participating in our Safety Recognition Program for safe work practices.
* Opportunities for career advancement into management, internal roles, or engineering.
* Ongoing specialized training from industry professionals.
Typical Tasks:
* Conducting scheduled and breakdown services with a customer-focused approach.
* Assisting in preparing field-based quotes for customers.
* Recording notes and maintaining service records accurately.
* Being part of the service team providing high-level customer service.
* Accessing industry-leading training and opportunities for progression.
* Maintaining current technical knowledge, including automation and telematics technologies.
* Staying updated on industry trends, new products, and services.
* Partnering with the company to maximize additional sales and service opportunities.