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Casual customer service officer collinsville

Townsville
Temporary
Whitsunday Regional Council
Customer Services agent
Posted: 1 May
Offer description

Casual

Location – Collinsville

$39.59 per hour plus 25% Casual Loading

The Whitsunday Regional Council is situated at the heart of the Great Barrier Reef. The region encompasses the 74 tropical Whitsunday Islands, the coastal towns of Cannonvale, Airlie Beach, Jubilee Pocket, Shute Harbour and Bowen along with the rural towns of Proserpine and Collinsville. The Whitsunday region offers a dynamic environment and is perfectly placed to live, work, play and invest.

THE OPPORTUNITY

Council is seeking a suitably qualified applicant to undertake the role of Casual Customer Service Officer at the Collinsville Administration Office. This role will contribute to a highly effective Customer Service team, by providing a range of local government services including the management of service requests, transactions, complaints and general enquiries in a professional, positive and proactive manner.

YOUR IMPACT

Reporting to the Manager Guest Experience, this position is responsible for contributing to the achievement of Customer Service’s key performance indicators and providing support services to Council Departments as determined by the Manager Customer Experience.

WHAT YOU BRING

* Proficiency in the use of Microsoft Office Suite of Applications.
* C Class Drivers Licence.
* Certificate III or IV in Business Administration is desirable.
* Commissioner for Declarations or justice of Peace is desirable.

WHY JOIN OUR TEAM?

You will join a supportive team that values professional growth, integrity and customer excellence.

HOW TO APPLY:

To view the position description please click on the job attachments tab above. To apply, click the ‘Apply’ button above. For any further information regarding this role, please contact a member of our Human Resources Operations team on (07) 4945 0***.

Apply now and be part of a team delivering sustainable, high-quality open spaces for our community.

14-May-2026 11:30 PM

Council is committed to providing a healthy work environment for individuals working, visiting or conducting business at Council workplaces and is transitioning to a Smoke Free Workplace.

Council practices Equal Employment Opportunities and Workplace Health and Safety Principles.

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