Product manager (legal experience) (melbourne)

In this opportunity as a Product Manager, you will:

• Define and execute product roadmap aligned with business objectives and customer needs.
• Identify market opportunities and competitive positioning within the legal tech and document automation space (new product/document releases) supported by business case, analytics and projected returns.
• Drive product innovation to maintain Cleardocs' position as a comprehensive document suite provider.
• Partner with Thomson Reuters stakeholders to leverage synergies and integrated solutions.

• Lead cross‐functional teams including engineering, design, legal, and compliance to deliver high‐quality product features and innovative solutions for accountants, financial planners and legal professionals.
• Manage the full product lifecycle from ideation through launch and iteration.
• Prioritize feature development based on customer value, business impact, and technical feasibility.
• Drive platform improvements across company formation, SMSF, trust, and estate planning documents while optimizing user experience and business outcomes.

• Conduct user research with accountants, financial planners, lawyers, and business owners to understand pain points and needs.
• Analyse product metrics, user behavior, and feedback to drive continuous improvements.
• Monitor the market offerings and industry trends in legal document automation.

• Ensure products meet legal compliance requirements and maintain currency with legislative changes.
• Collaborate with partner law firms to ensure legal accuracy and document quality.
• Work with law firms and Digital Marketing on content audit (point‐in‐time and ongoing) to ensure consistency on terms & conditions across all customer communication channels.

• Work with the Accounts Payable / Receivable team alongside third party providers, industry qualified bodies, referrers to ensure payments and receivables meet agreed business timelines.
• Work with the Cleardocs business lead and business management team to ensure the business exceeds NPS, Sales and marketing KPI's.

• Bachelor's degree in business, Law or related field.
• More than 3 years in legal practice and legally qualified with strong knowledge of Australian legal industries, agile product management experience, preferably in SaaS, legal tech, fintech, or document automation.
• Strong understanding of agile development methodologies and product management frameworks.
• Experience working with complex regulatory environments and compliance requirements.
• Highly entrepreneurial with excellent problem‐solving to achieve win‐win outcomes.
• An outside‐in focus: Outstanding end‐customer relationship development and management skills.
• Strong collaboration, teamwork and relationship building skills across multiple levels and functions.

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2‐3 days a week in the office depending on the role) for our office‐based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work‐Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‐life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real‐world solutions. Our Grow My Way programming and skills‐first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‐enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‐wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award‐winning reputation for inclusion and belonging, flexibility, work‐life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‐bono consulting projects and Enviro