Business Support Officer – School Crossings
Job Description:
About the role: In this role you will be working in the City’s Amenity Protection team to assist in the administrative operation of the children’s crossing supervision service. This includes the recruitment and training of children’s crossing supervisors and the authorisation of time sheets. You will contribute to the provision of professional administration support to the unit in an efficient and effective manner with a strong emphasis on customer service.
Key responsibilities include:
- Maintenance of an up to date list of children’s crossing supervisors and the times of operation of individual crossings.
- Maintain a record of current children’s crossing supervisors and relievers and associated administrative functions
- Rostering work for children’s crossing supervisors on a daily basis.
- Delivery of theoretical training to recent recruits and refresher training to existing supervisors.
- Assist in the provision of administrative duties within the unit which may include data input of various information, answering telephones and filing.
About you: To be successful in this role, you will be an experienced administrative professional, who enjoys working in a fast paced environment, with the ability to liaise with a diverse range of people. You will be highly organised, have a keen eye for detail, with high levels of resilience and problem solving skills.
Requirements:
- Several years experience working in a similar administrative role with a customer service focus.
- Ability to use a personal computer including a high level of competency in word processing, spreadsheets, databases and other software.
- Demonstrated experience in supervision of staff.
- Ability to liaise with and gain co-operation and assistance from other staff, public authorities and clients.
- Ability to prepare reports and external correspondence.
- Current Employee Working with Children Check (WWCC)
- Preferred candidates will be required to complete a National Police Check as part of the recruitment process (funded by the City).
Child Safety Responsibilities: We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments.
Diversity and Inclusion: At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment.
We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.
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📌 Business Support Officer – School Crossings
🏢 Monash University
📍 Australia