Customer Service Team Member
The face of the business, providing a friendly and helpful service to every customer is crucial for success. As a Customer Service Team Member, you play a vital role in ensuring that every experience counts.
* Provide exceptional customer service across the store by being approachable, empathetic, and solution-focused.
* Be responsible for stock management and maintaining a clean and tidy work environment to ensure efficient operations.
* Serve customers at checkout registers with a smile, making sure their experience is positive and memorable.
* Work collaboratively as part of a supportive and inclusive team who make a difference in the community.
We're looking for passionate individuals who enjoy helping others and are keen to learn and grow. Whether you have a green thumb or are interested in DIY, we welcome applications from those looking for a new challenge or career change.
* A genuine passion for customer experience and a willingness to go above and beyond to meet customer needs.
* The ability to approach, connect with, and confidently interact with customers from diverse backgrounds.
* An eagerness to learn about products and services, and stay up-to-date with industry trends.
* Integrity, safety awareness, and a commitment to doing your best in everything you do.
* The flexibility to work a variety of hours, including late nights, early mornings, and weekends.