**Network Automation and Production Engineering Role Overview:**
This is an exciting opportunity to join a leading provider of critical submarine cable assets linking Australia to Asia, the Middle East, and beyond. As a Network Automation and Production Engineer, you will play a key role in ensuring the availability and performance of our global optical and IP networks.
Key Responsibilities:
* Observability & Monitoring:
* Develop and maintain monitoring and telemetry platforms using Grafana, Prometheus, Alertmanager, and related tooling.
* Build dashboards, alerts, and automated responses that provide real-time insight into fibre, optical transport, IP routing/switching, and environmental systems.
* Automation Engineering:
* Design, code, and maintain automation solutions for configuration management, deployment, validation, and troubleshooting.
* Create scripts, APIs, and workflows that eliminate repetitive tasks and reduce operational overhead.
* Contribute to CI/CD pipelines for network and infrastructure services.
* Operations & Change:
* Ensure robust engineering of end-to-end solutions for customer services covering fibre patches, network equipment and operational systems.
* Execute network changes and maintenance via peer-reviewed Methods of Procedure (MOPs), ensuring safety and repeatability.
* Maintain clear and accurate records in Jira Service Management for incidents, changes, and problem tickets.
* Reliability & Continuous Improvement:
* Identify systemic issues through trend analysis, and evolve monitoring rules, automation playbooks, and escalation workflows.
* Participate in post-incident reviews (PIRs), helping feed insights into better automation, resilience, and reliability.
* Drive a culture of continuous improvement by embedding automation and observability into all operational practices.
* Uplift network operations staff from tactical incident response toward strategic production engineering practices.