Job Description
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We are seeking an experienced and skilled professional to join our team as a Team Leader Foster and Kinship Program. The successful candidate will be responsible for leading and managing the Foster and Kinship Program, providing leadership, support, and direction to case workers to meet program outcomes and ensure high-quality support is delivered to foster and kinship carers.
The Team Leader will be responsible for:
* Providing line management and supervision to case workers and other staff as required;
* Providing high-level, complex case analysis and management support to all staff;
* Supporting a range of intensive in-home educational, mentoring, and coaching strategies and plans with caseworkers to support foster and kinship carers;
* Implementing internal audit and continuous improvement processes for the program under the direction of the Program Manager and Quality and Clinical Governance Manager;
* Overseeing and monitoring document lodgement processes between the Department of Child Safety and the program, including licensing, compliance, and carer assessments;
* Ensuring all staff are compliant with organisational licencing and auditing process, organisational policies and procedures, and legislative requirements of the program through monitoring and supervision practices;
* Organising and managing AFKP events, including but not limited to events for carers and children, multiagency events, and inter-agency meetings;
* Assisting the Program Manager with development and ongoing review and updates of the Practice Manual;
* Assisting the Program Manager with the development of relevant program reports, including but not limited to incident reporting, compliance, and nominee reports;
* Actioning all critical incidents in accordance with Althea Projects policies and procedures and legislative requirements. This includes receiving verbal reporting of incidents from staff and providing advice on reporting and responding to critical incidents;
* Actively participating in the 24/7 on-call phone support roster and determining escalation pathways to the Department and to Program Manager and/or including Senior Leadership for serious and critical incidents;
* Identifying and coordinating staff training under the direction of the Program Manager;
* Actively participating in and providing leadership across team activities, eg. Staff meetings, planning days, training, supervision, inductions, probation, and annual appraisals;
* Providing leadership in ensuring a service culture, partnership, and client-centric approach is applied to the program;
* Working in accordance with all relevant standards and legislation, including the Child Protection Act 1999, Child Protection Regulation 2023, Child Safe Organisations Act 2024, Fair Work Act 2009, WHS Act & Regulations 2011, Information Privacy Act 2009, Privacy Act 1988, Human Rights Act 2019, Anti-Discrimination Act 1991, HSQF Standards, and licensing requirements;
* Actively contributing to maintaining a culture which values health, safety, and wellbeing with a focus on psychosocial wellbeing of staff;
Required Skills and Qualifications
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The ideal candidate will have:
* A Bachelor Qualification in Human Services, Psychology, Social Work or similar with a minimum of 2 years leadership/supervisory experience;
* Demonstrated high-level knowledge of the fostering, child protection, or out-of-home care sector and the issues facing carers and children and the impact of trauma;
* Demonstrated high-level skills, knowledge, and experience in the areas of child development, abuse, and/or neglect, and fostering and kinship care, trends, and theories relevant to the provision of services to families and children who are needing access to safe, appropriate, and inclusive services;
* Proven aptitude in positively building and maintaining workplace relationships, the ability to engage positively with self and others, a positive thinker that can effectively problem solve;
* Highly developed verbal and written communication skills, including negotiation, interpersonal, and conflict resolution skills, and the ability to build and maintain effective relationships with business partners, referral agencies, children, families, and other service providers;
* Ability to work independently and coordinate own role when multiple tasks are in place, whilst effectively contributing to a collegial multi-disciplinary team;
* Ability to transfer learning skills and knowledge from prior training and relevant qualifications to support the development of others;
* Strong cultural awareness and understanding of Aboriginal & Torres Strait Islander people cultures and the issues which impact upon them in society;
* Current Queensland Driver's license, the ability to satisfy child and personal history screening; and current positive notice (Blue Card).
Benefits
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In return, we offer you:
* An opportunity to help change lives;
* Supportive management and team;
* SCHADS Award Level 6 wages; and 5 weeks' annual leave;
* Attractive salary packaging up to $15,900 p.a.;
* Employee Assistance Program;
* Monday to Friday working pattern, with occasional out-of-work hours.
How to Apply
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Please submit your resume together with a succinct response to the selection criteria (2 pages maximum), providing examples of relevant knowledge, skills, and experience. Applications will close at 5:00 pm, however, we retain the right to start screening and interviewing any suitable candidates prior to this date.