Job Opportunity
Seeking a seasoned professional to drive successful implementation of new initiatives and continuous improvements within the Business Bank division.
* Lead Change Initiatives: Plan and execute change projects, aligning Risk, Credit, and Business teams. This includes managing in-business led programs and building strong cross-functional relationships.
* Develop & Deliver Training Programs: Design and deliver engaging training sessions, collaborating with Learning & Development teams to create and update training materials.
* Stakeholder Engagement: Build and maintain strong relationships with diverse stakeholders across the division. This includes actively identifying and mitigating adoption risks and resistance.
* Narrative Development & Communication: Craft clear narratives for initiatives, translating technical details for broader business understanding and embedding the business narrative in all communications.
* Performance Measurement & Improvement: Define key performance indicators, track adoption progress, and continuously refine strategies to ensure sustained change and maximise impact.
* Risk & Resistance Mitigation: Proactively identify and mitigate risks such as change fatigue and resistance, developing strategies to build change resilience.
* Mentorship & Team Support: Provide guidance and mentorship to junior change professionals, fostering capability and career development within the team.
Requirements
The ideal candidate will possess:
* A tertiary qualification in Change Management or a related field.
* Deep experience in complex technology-driven change or transformation projects.
* Exposure to banking, ideally business banking or similar.
Key Skills
The successful candidate will demonstrate:
* Strategic Change Leadership: Designing and leading impactful change strategies, anticipating and mitigating resistance.
* Change Integration: Mastering project lifecycles (Waterfall, Agile) and seamlessly integrating change for maximum impact.
* Stakeholder Engagement & Influence: Effectively engaging and influencing all levels of the organisation, building consensus, and navigating complex relationships.
* Communication & Narrative Building: Crafting compelling narratives and messages across diverse groups, using various mediums (video, presentation software) to drive understanding and action.
This role offers opportunities for personal and professional growth in a dynamic and inclusive work environment that values diversity and promotes equal opportunities.