TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry‑relevant training to provide students with the skills and experience they need to build lifelong careers.TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2024 Australian Training Awards.Our training is delivered to students and apprentices on‑site, online, in the workplace, or on‑campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
As the Product Lead Community Service you will:
* Lead and provide direction across Product Portfolios including the development of relationships with industry, employers, regional and corporate teams.
* Contribute to the achievement of the TAFE Queensland Product Strategy through effective leadership which includes the establishment and management of effective external and internal stakeholder networks, identification of product and business opportunities.
* Develop and implement key priorities and initiatives which are industry driven and contribute to the overall success of TAFE Queensland in the markets in which we engage.
This position reports to the Executive Director Education and Training.
This is a Permanent Full-Time opportunity.
The location of the position is negotiable at a campus within the TQEC Region, however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
* Provide leadership, advice and guidance to the TAFE Queensland governance board, executive, committees, projects, regions and staff on product acquisition, investment, divestment and management of product lifecycle activities.
* Lead the development of Product Priority Plans, the efficient and timely transition of training package changes or updates, and the establishment of master product across their Product Portfolio to position TAFE Queensland in the market as the leading provider of training across all Queensland regions and markets beyond.
* Undertake productive stakeholder engagement and liaise and build productive working relationships with external and internal stakeholders including the productive management of Professional Learning Communities to drive the outcomes of the TAFE Queensland Product Strategy.
* Engages with and/or represents TAFE Queensland in consultative processes with industry such as Industry Reference Committee and Skills Service Organisations projects, Peak Bodies, Business and Employers.
* Provide recommendations, information and intelligence to support the establishment of consistent product, pricing, promotion and placement for TAFE Queensland which aligns with TAFE Queensland's competitive positioning and brand strategy.
* Embeds a commercial approach to product management including the coordination and purchase of state‑wide licenses/agreements working in collaboration with regional staff, OPDU, TQPA, TAFE Queensland Library Network, Legal Counsel and Procurement.
* Leads and manages the state‑based registration, quality control including validation and review activities, in the production and continuous improvement of TAFE Queensland Master Product by ensuring it is fit for purpose, is consistent and meets Australian Skills Quality Authority (ASQA) standards for Registered Training Organisations (RTO's) 2015 and TAFE Queensland policies and procedures.
* Provides educational quality leadership and direction for product quality; positively promotes regional engagement in product quality control and reviews strategies maintaining professional relationships with all stakeholders including Professional Learning Communities, educators' and managers for sustainable management of quality outcomes for TAFE Queensland.
* Execute high level project management skills to manage the end‑to‑end delivery of quality product, including highly developed research, analytical and problem‑solving skills to gather and compile information, develop reports and make evidence‑based decisions and recommendations
* Establish and foster a positive culture of innovation and continuous improvement within the product portfolio and related communities of practice.
* Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on Our Customer, Showing Initiative and Taking Responsibility.
How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
* High level knowledge of the TAFE Queensland strategic agenda, with a specific focus on the Product Strategy and key education/training issues, policies and initiatives at both State and Commonwealth levels;
* Demonstrated ability to contribute to and support the setting of strategic direction which results in high quality product, efficient practices and commercial advantages, within a large organisation.
* Demonstrated capacity to work effectively under pressure, handle competing priorities, meet externally imposed deadlines and bring projects to completion either independently or as a member of a team.
* Demonstrated ability to lead, build and sustain positive relationships with team members, stakeholders and clients and be responsive to client and stakeholder needs and expectations.
* Demonstrated high‑level ability to research and analyse complex issues and to provide timely relevant advice on high level strategic and policy matters including demonstrated ability to prepare high quality and timely reports, policy papers, submissions and briefings of a complex, sensitive and substantial nature
* Well‑developed communication, consultation and negotiation skills with demonstrated ability to interact with a wide variety of key stakeholders with often conflicting priorities.
Mandatory Qualifications/Requirements
* There are no mandatory requirements for this role.
Highly Desirable Requirements
* Experience in a trade and writing content/product will be highly favoured.
* Current Certificate IV in Training and Assessment.
How to apply
If you're interested in this role, click the 'Apply ' button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:
* A detailed resume;
* A cover letter that outlines your known skills, abilities, knowledge and experience in response to the "How you will be assessed" criteria above (maximum of 2 pages in total); and
* The contact details for two referees (one of whom is your current supervisor)
Job Reference Number: TQ
For further information, please contact:
Jo Charters, Executive Director Education and Training (TQEC)
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