We are currently seeking an organised, pro‐active and results‐driven Assistant Store Manager to join the team in our beautiful Townsville store. If you thrive on taking the lead on retail operations, inspiring a high‐performing team to beat their targets and provide a world‐class service, then we'd love to have you join us!
The role
The Assistant Store Manager is our brand ambassador and responsible for the day-to-day operational running of the store. You will report to the store manager and be their biggest support—ensuring the commercial success of the store—and be responsible for running the operational aspects of a high‐performing store.
What To Expect From The Role
* Support, coach and motivate the in‐store team to achieve the store's targets while setting the example in exemplary Pandora customer service.
* Maintain a retail operations focus in store, including stock control, store procedures, organising teams for optimal sales, managing store security, team rotas, and tracking the team's sales performance.
* Be responsible for the successful running and trading of the store in the absence of the store manager.
* Have a strong retail floor presence, managing teams presence around the store and influencing the sales space.
* Receive thorough training in our hand‐crafted luxury product to become a Pandora product expert, and nurture and develop the store team to unlock their full potential and support their development.
The successful candidate
Our Assistant Store Managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in‐store experience. Prior experience with a leading brand or desirable consumer product retailing is preferred. Senior supervisors or current Assistant Managers looking for a new challenge may also be a good fit.
An Ideal Candidate Will Have
* Proven experience in driving sales and profitability in store.
* A passion for driving a culture of exemplary customer service.
* Strong communication skills to establish and coach a high performing team.
* The ability to be adaptable and flexible to changing business needs.
* A positive, can‐do attitude with contagious enthusiasm for Pandora product and core values.
* A well‐presented appearance with a taste for desirable products and a passion for retail.
Our Generous Benefits Package Includes
* Generous staff discount on all Pandora products.
* A day off on your birthday.
* Opportunities for development.
* Subsided Health Insurance.
* Retail Bonus Scheme.
* Employee Assistance Program.
* Jewellery allowance.
Recruitment & EEO
Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity‐related elements such as a photo, marital status and age.
* If you require reasonable adjustments during your interview(s), please let us know as soon as possible.
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