As a Customer Service Representative of The Cheesecake Shop, it is your responsibility to assess and fulfil customer needs by exerting a great deal of knowledge, empathy and professionalism.
You are people-orientated and adaptable, with outstanding problem-solving skills.
Being a constant point of contact for customers, you have the opportunity to create and/or completely transform a customer's experience with our company. For this reason, it is integral that you are friendly and well-informed in your approach.
To succeed in this role you will have:
- Strong written and verbal communication skills
- Confidence on the phone
- Ability to multitask, prioritise and manage time effectively
- Ability to retain and recall significant information
**Job Types**: Part-time, Casual
Schedule:
- Afternoon shift
Work Authorisation:
- Australia (required)
📌 Customer Service Assistant
🏢 The Cheesecake Shop
📍 Mandurah