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L’Occitane en Provence is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France with an emphasis on ethical and socially responsible processes that has been practiced since the company was founded in 1976.
L’Occitane values authenticity, respect, continuous improvement and these values are why L’Occitane now boasts over 2,200 boutiques worldwide.
Building a more diverse and inclusive organisational culture is one of the ways we cultivate change. This involves building an inclusive workplace that makes our people feel safe from any sort of discrimination or harassment respected and valued for who they are as individuals.
About the role:
Are you passionate about delivering exceptional guest experiences and ready to take the next step in your retail journey?
We’re seeking an experienced and passionate full time Boutique Manager (12 months maternity leave cover) to lead the daily operations of our Robina Boutique. In this key role, you’ll inspire and guide a high-performing team, ensuring seamless boutique operations and delivering an elevated, memorable experience for every guest.
Key Responsibilities:
* Oversee all aspects of the boutique's operations
* Ensure the highest level of service is given to our guests, measured against set objectives
* Inspire, coach, and motivate the team to consistently achieve sales targets and KPIs
* Uphold brand standards and ensure a seamless, guest-first experience
* Execute visual merchandising and stock management in line with company guidelines
* Administrative responsibility for weekly boutique reporting
* Lead and contribute to a positive and collaborative team culture
About You:
* A minimum of 1-2 years' experience in a role within a similar retail business
* Experience in an assistant manager or similar management role
* Excellent communication skills, both verbal and written
* Strong team player with the ability to motivate and inspire a team
* Understanding of KPI's and the ability to analyse and report figures
* Skin care experience is ideal but not essential
What's in it for you?
* A competitive salary package including generous team discounts, product allowances & incentives
* A feedback rich culture that supports openness and transparency.
* A company that focuses on training, development and internal career progression
* Being part of a B Corp certified company committed to sustainability through refillable innovations and zero-plastic-waste product development!
* Offering extra paid days off for special occasions, along with milestone gifts and a ton of rewards!
* Access to our free EAP and fortnightly mental health magazines for tips on wellness
If you would like to learn more about us, please visit loccitane.com.au to find out more!
We are committed to Justice, Equity, Diversity, and Inclusion (JEDI), actively fostering an environment where all candidates are valued, respected, and provided equitable opportunities to thrive, regardless of background or identity.
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Your application will include the following questions:
* Do you have full working rights in Australia?
* What are your salary expectations?
* How many years experience do you have in retail management?
Ever since it was founded in 1976, L’OCCITANE has nurtured simple values: authenticity, respect and sensoriality. This is more than a philosophy; it is a commitment that, over the years, has influenced many of important decisions. All of our actions and choices are guided by a twofold desire: to preserve and to pass on. It is this that gives our brand its life force, its meaning and its purpose.
Respectfulness is at the heart of L’OCCITANE’s values, helping to guide its social policy, with the following major points:
* Development of human resources to support the group’s growth while allowing employees to express their potential career aspirations
* The integration of people with disabilities: The openness to diversity, particularly disabled people who are enrolled in the human resources policy of the company, and bound by the actions of the disability team.
L’OCCITANE now has over 2,000 stores all over the world!
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