This is a CRM & Marketing Operations Manager role with one of the leading companies in AU right now Valiant Finance with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Valiant Finance Valiant is dedicated to helping Aussie businesses cut through the red tape and ‘get to yes’ sooner. We know how difficult the lending market can be to navigate, and we understand the issues businesses face when they seek funding. Whether you’re looking for a quick cash boost, low rate, flexible features, growth solution (or have no idea where to start), our experts can help you get where you need to be. We’re looking for a hands-on and strategic CRM & Marketing Operations Manager to join our growing marketing team. You’ll be responsible for owning our CRM and martech ecosystem—building the systems, campaigns, and automation that connect prospects to our brand and convert them into lifelong customers. You’ll play a key role in taking our CRM and marketing operations from scrappy to scalable, ensuring we have the right tools, data, and journeys in place to support rapid growth across B2B channels—locally and globally. What you’ll be doing Build and manage tactical lead gen email campaigns across the funnel Design and optimise automated journeys for prospects, customers, and recycled leads Partner with performance, content, and enterprise teams to deliver targeted lifecycle programs Own the roadmap and evolution of our martech stack to suit a scaling business Work closely with Sales, Tech, and RevOps to ensure CRM integrity and campaign attribution Develop and manage segmentation strategies for personalised, high-converting campaigns Track and report on key campaign metrics and performance insights Drive database hygiene, lead scoring, and enrichment practices Ensure compliance with communication preferences, GDPR, and other global privacy regulations Contribute to global go-to-market efforts by supporting region-specific compliance and localisation requirements Continuously test, learn, and improve campaign workflows, triggers, and touchpoints What we’re looking for Proven 4years experience in a CRM or marketing operations role in a B2B environment (finance or tech preferred) Experience taking CRM and MarOps from foundational to scalable in a high-growth company Hands-on expertise with Salesforce Strong experience with marketing automation platforms (Marketo, Hubspot, Ortto, or similar) Working knowledge of ABM tactics and tools Experience helping a business expand from Australia into other international markets Deep understanding of global compliance considerations including GDPR, and email preference management Data-driven mindset with strong analytical and reporting skills Exceptional project management and cross-functional collaboration abilities Comfortable working in a fast-paced, resourceful, and evolving environment Nice to haves Experience with lead routing and scoring frameworks Familiarity with integration platforms (e.g., Zapier, Segment, Tray.io) Exposure to product-led growth models Exposure to “Chat” as lead gen and lead nurturing channel Why Join Us? At Valiant Finance, we’re committed to creating an environment where you can thrive. With a focus on innovation and performance, you’ll have the opportunity to test new ideas, scale impactful campaigns, and work alongside a team of passionate professionals. Ready to take your performance marketing career to the next level? Apply now or connect with us at jobs@valiant.finance, we’d love to hear from you! If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Valiant Finance. ✅ Applying here is the first step in the hiring process for this role at Valiant Finance. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.