Job Overview
As a Operations Manager, you will be responsible for leading and developing a team of Amazon associates in the Fulfillment Center Operations. Your primary objective will be to improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.
Key Responsibilities:
* Lead and develop a team of Operations Amazon Associates
* Maintain Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site
* Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
* Partner with the management team to establish and maintain quality control standards
* Review work forecasts and determine requirements to produce during the day to meet overall building objectives
Requirements
To succeed in this role, you will require:
* Working experience in Operations, Supply Chain/Logistics, or a related field
* Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships
* Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes
* Excellent communication skills, both verbal and written
Preferred Qualifications
Ideal candidates will have:
* Direct management experience for employees and their performance
* Experience with performance metrics and process improvement
* Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook
* Bachelor's Degree from an accredited university or equivalent qualification
Diversity and Inclusion
Amazon is committed to diversity and inclusion. We believe that a diverse and inclusive workplace makes us stronger and more innovative. We welcome applicants from diverse backgrounds and perspectives.
Equal Opportunity Employer
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.