As a Store Manager, you'll play a pivotal role in shaping the future of our retail operations. Your exceptional leadership skills and ability to drive business growth will be instrumental in achieving our company's objectives.
This is an exciting opportunity for a results-driven individual who is passionate about delivering exceptional customer experiences. If you have previous experience leading a team in a retail or healthcare setting and possess excellent communication and interpersonal skills, we want to hear from you.
We're looking for someone who can build strong relationships with our customers, colleagues, and stakeholders. You'll be responsible for managing budgets, monitoring expenses, and driving sales growth through effective marketing strategies.
Our ideal candidate will have a genuine passion for delivering exceptional customer service and aftercare. They will also be able to work cohesively and productively within a team, while building rapport with customers.
We offer a range of benefits, including access to exclusive discounts and shopping programs with multiple Australian retailers and grocers. Our employees also enjoy two free pairs of glasses per year, birthday leave, and volunteer leave.
At our organization, we're committed to creating a workplace that empowers and supports our employees to reach their full potential. We believe in fostering a diverse, inclusive, and flexible culture that enables our people to bring their whole selves to work.
Key Responsibilities
* Team Leadership: Lead and motivate a high-performing team through effective rostering, training, performance reviews, and recruitment of new team members.
* Store Management: Oversee daily operations, ensuring excellent customer service, retail standards, and efficient store flow.
* Business Performance: Manage budgets, monitor expenses, set targets, and use marketing tools to drive growth.
* Customer Service: Ensure exceptional customer experiences by coaching the team to deliver outstanding service.
* Compliance & Best Practices: Ensure adherence to industry standards and efficient stock and roster management.
Requirements
* Previous experience: Leading a team in a retail or healthcare setting.
* Skillset: Excellent communication and interpersonal skills, customer service passion, and ability to work cohesively within a team.
* Bonus: Previous experience in a leadership role is a plus, but not required.
What We Offer
* Perks: Two free pairs of glasses per year, birthday leave, and volunteer leave.
* Exclusive Discounts: Access to exclusive discounts and shopping programs with multiple Australian retailers and grocers.
About Us
We're a dynamic organization that values diversity, inclusivity, and flexibility. Our mission is to create a workplace that empowers and supports our employees to reach their full potential.
Join us and take the first step towards an exciting career opportunity!