Agency:
Power and Water Corporation
Number of Vacancies:
1
Work Unit
Customer, Strategy and Regulation
Location:
Alice Springs
Primary Objective:
The primary objective of the Customer Service Representative role is to deliver high-quality, customer-focused service by responding to enquiries and requests across multiple channels, including phone, email and digital platforms.
The position plays a key role in resolving customer issues efficiently, providing accurate information, and supporting customers in urban, regional and remote communities to ensure a positive and consistent experience that aligns with Power and Water's service standards and corporate values.