Ipau is a proudly Australian-owned ICT solutions provider supporting industries such as Education, Defence, Government, Legal, Accounting, Retail, Manufacturing, and Logistics. Since 2005, we've grown into a dynamic team of experts delivering high-quality onsite and remote support, procurement, implementation, and voice services.
At Ipau, culture comes first. We believe that success stems from enjoying what you do and where you do it. That's why we foster a workplace built on learning, collaboration, and a healthy dose of fun. If you're passionate about tech and thrive in a supportive, fast-paced environment, we'd love to meet you.
The Role
As a Lead Systems Engineer, you'll be a key player in our Prospect office, providing advanced technical support to our internal teams and clients. You'll tackle escalated incidents, contribute to project delivery, and deploy robust solutions that keep our clients secure, compliant, and ahead of the curve.
This role offers exposure to enterprise-grade security tools, cloud infrastructure, and diverse industries - making it ideal for someone who's ready to take their skills to the next level.
Responsibilities
Resolve complex service desk escalations
Design and deploy cloud, network, and server solutions
Ensure client environments meet security and compliance standards
Deliver remote and onsite incident resolution
Mentor junior technicians and contribute to team development
Requirements
Strong communication and analytical skills
A customer-first mindset
Proven experience with Windows Server, Active Directory, and Microsoft 365 (Entra, Intune, Defender, Purview)
Solid understanding of networking fundamentals
Hands-on experience in Level 2/3 support across hardware and software
Ability to work independently and collaboratively
Relevant qualifications (highly regarded)
Valid driver's licence and reliable transport
Working With Children clearance (or willingness to obtain)
Baseline Security clearance (or willingness to obtain)
Australian Citizenship (due to our security clearance requirements)
Benefits
No red tape - just smart, agile solutions
Work with clients on cutting-edge, innovative projects
Autonomy and trust - no micromanagement
Ongoing professional development and training
Access to the latest tools and technologies
A vibrant office culture with pool and table tennis
Regular team events and a genuinely fun atmosphere
Ipau is an equal chance employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace and encourage applications from all qualified candidates.
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📌 Lead Systems Engineer
🏢 Ipau
📍 Adelaide