About This Role
As a Customer Service Representative, you will focus on delivering exceptional customer experiences and ensuring a clean, well-stocked, and welcoming store environment for our guests.
This is a fast-paced job where being able to multitask and manage your time effectively is essential. Key responsibilities include:
* Providing outstanding customer service
* Working collaboratively within a team
* Being on your feet for extended periods and performing moderate to heavy lifting and reaching
* Having the availability to work flexible hours (including evenings, mornings, and weekends)
We're seeking an individual who is willing to learn and promote our diverse range of products and specials.
Key Responsibilities and Qualifications
Responsibilities include:
1. Delivering exceptional customer service by greeting customers, responding to their inquiries, and resolving issues in a professional and courteous manner.
2. Maintaining a clean and organized store environment by adhering to visual merchandising standards and following housekeeping procedures.
3. Receiving and processing customer transactions accurately and efficiently.
4. Stocking shelves, facing merchandise, and maintaining inventory levels.
5. Assisting with store displays, visual merchandising, and promotional activities.
6. Participating in sales promotions, contests, and other initiatives to drive customer engagement and loyalty.
7. Contributing to a positive and inclusive store culture by fostering open communication, teamwork, and respect among colleagues.
Benefits
We offer a competitive compensation package, opportunities for career growth and development, and a collaborative and dynamic work environment.
What We Look For
We are looking for individuals who share our passion for delivering exceptional customer experiences and promoting our products and services. If you are a motivated and enthusiastic team player with excellent communication skills, we encourage you to apply.