Job Opportunity
We are seeking an Engagement and Complaints Officer to join our team in New South Wales.
* The role involves managing complaints and enquiries from the public, delivering excellent customer service and providing timely responses.
This is a full-time position requiring office attendance two days a week.
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Key Responsibilities:
1. Manage and resolve complaints and enquiries in a professional manner.
2. Develop and implement strategies to improve customer satisfaction.
We offer a dynamic work environment with opportunities for growth and development.
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About Us:
We are a state government department committed to delivering high-quality services to the community.