Job Title
Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups.
We have expanded across Southwest Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria.
We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership.
With over 2000 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise.
We value our people as one of our greatest assets and are looking for passionate individuals to join our growing business.
About the Role:
We are seeking a motivated and enthusiastic Trainee Service Advisor to join the team at Jeep/Euro Warwick Farm on a full-time basis.
As a Trainee Service Advisor, you will be someone who enjoys a challenge, working in a team environment with great customer service skills.
You will be trained to perform the following:
* Providing the ultimate customer experience to our clients face-to-face
* Building and maintaining positive customer and employee relationships
* Maintaining regular contact with our customers to provide updates
* Communicating with internal department teams to make sure all vehicles are completed and ready on time for our customers as promised
* Handling customer concerns and complaints with prompt solution-based outcomes
* Offering accurate estimates for customers requiring additional work or repairs
The ideal candidate will possess excellent communication skills, be able to multitask, and demonstrate a commitment to delivering exceptional customer experiences.
Additional requirements include having a current driver's license, being adaptable to a dynamic work environment, and possessing an unrestricted right to work within Australia for an extended period of time.
What we offer:
* Embracing development and mentoring from your team, fostering personal and professional growth
* Access to discounted rates on Bupa Private Health Insurance, prioritizing your well-being
* Exclusive discounts on vehicles, parts, and servicing
* Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
* Lifestyle discounts, including gym memberships and retail discounts
* Paid parental leave to support you and your family