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Location
: Wathaurong Country – Ballarat VIC
Salary:
************* hourly + Superannuation + NFP salary packaging benefits
Employment status:
Part Time Permanent – Hybrid (9 day fortnight, including 1 day WFH each week)
Job number:
****
Hey you
genU Training is on the hunt for a detail-loving, community-minded Administration Officer to join our friendly and supportive team in Ballarat. If you thrive in a busy environment, don't mind some repetitive but meaningful work, and want to be part of helping people change their lives through education — this is your moment.
At genU, we're a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we're here to help people live their best lives.
What you'll do
Enter and check student data – enter results from Canvas into VETtrak and prepare certificates.
Coordinate training – book trainers, rooms and equipment, and keep course info up to date.
Provide excellent customer service – answer enquiries, support students and stakeholders, and greet visitors.
Keep admin ticking – handle invoicing, credit notes, filing, mail outs, and resource orders.
Support the team – pitch in on projects, attend meetings, and help keep the team culture positive and fun.
What you'll bring
Experience in administration, customer service, or reception in a busy environment
Strong data entry skills and high attention to detail
Ability to manage workload and work at pace without dropping quality
Great communication, teamwork, and interpersonal skills
Reliability, flexibility, resilience, and a commitment to great customer service
A good sense of humour — we're a fun, supportive team
Experience in a training/RTO environment
VETtrak experience and/or experience using Canvas for student data
(You'll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don't worry, we'll help guide you through this.)
Why you'll love working at genU
At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.
We're committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.
You'll also get
Flexibility
- 9-day fortnight; take off any day that suits you, plus 1 day WFH each week
Salary packaging
- up to $15,900 tax-free plus meal/entertainment benefits
Purchased leave options
- the ability to buy additional annual leave to support work-life balance and flexibility.
Discounts
- savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
University Study Discount
- Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
Wellbeing support
- 24/7 access to a holistic employee assistance program
Referral bonus
- bring great people with you and be rewarded
CLC
– 15 days personal leave – 5 days extra to National Employment Standards*
Ready to make a difference?
Click apply to complete your application.
Don't wait to apply We are reviewing applications as they come in.
You can view the full position description on the genU careers pageHERE.
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at or .
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