Job Summary
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This role is responsible for providing exceptional customer service and ensuring a seamless shopping experience. The ideal candidate will have a passion for baking and be able to work efficiently in a fast-paced environment.
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Key Responsibilities:
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* Provides and ensures prompt and courteous member service, ensuring that customers have an exceptional experience at our warehouse.
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* Maintains current product knowledge of bakery items, staying up-to-date on the latest offerings and promotions.
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* Ensures accurate and efficient packaging of baked goods, adhering to quality standards and food safety guidelines.
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* Assists with front-end duties as necessary, providing additional support to ensure a smooth shopping experience.
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* Supports other departments within the warehouse as needed, demonstrating flexibility and a willingness to learn.
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* Follows Standard Operating Procedure (SOP) guidelines, maintaining high standards of cleanliness and sanitation throughout the day.
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* Completes and complies with Costco policies related to Quality Assurance, Food Safety Certification, and all Safety training required by the warehouse and department.
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* Assists with monthly inventory, ensuring accuracy and efficiency in tracking and reporting.
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* Performs other tasks as assigned, demonstrating a commitment to teamwork and collaboration.
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* Develops and maintains effective relationships with colleagues and management, fostering a positive and productive work environment.
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Requirements and Qualifications:
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* High school diploma or equivalent required; some college education preferred.
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* Previous experience in a bakery or customer service role highly desirable.
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* Strong communication and interpersonal skills essential.
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* Ability to work effectively in a team environment and adapt to changing priorities.
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* Familiarity with quality control and food safety procedures beneficial.
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Benefits:
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* A competitive hourly wage rate and benefits package, including medical, dental, and vision coverage.
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* A comprehensive training program to develop your skills and expertise.
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* Opportunities for career advancement and professional growth within the company.
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* A dynamic and supportive work environment that fosters teamwork and collaboration.
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* Discounts on purchases made at our warehouse and online platforms.
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* Access to employee wellness programs and services.
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Other Information:
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* Work schedule includes evenings, weekends, and holidays, with varying hours and shifts.
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* Must be able to lift 50 pounds and stand for long periods.
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* May be required to work in a hot and cold environment.
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* Flexibility to work in a variety of roles within the warehouse and department.