Learning & Development Specialist – Overview
At AMS, we're creating the future of learning, leadership and capability across a business that touches everything from roadside assistance and call centres, through to EV infrastructure and national operations. It's complex, fast‐moving and full of opportunity.
The Learning & Development Specialist role is for someone who wants to build, not maintain. Someone who enjoys variety, can switch between big‐picture thinking and hands‐on delivery, and wants their work to actually land.
Responsibilities
What you'll be doing: This is a true blend of design, delivery and coordination. You'll be across the full lifecycle of learning — from concept through to facilitation and continuous improvement.
* Creating enterprise‐wide learning and leadership programs from scratch
* Designing AI‐enabled learning pathways and modern development experience
* Building a capability framework that actually connects to career growth
* Working across an incredibly diverse workforce
* Having the opportunity to travel nationally and connect with the business on the ground
* You'll be part of a small, high‐impact OD & Learning team that's deeply embedded in the business — what you create will be used, tested and seen.
What you'll bring
You don't need to tick every box, but you do need to be comfortable operating across both strategy and delivery.
* Strong facilitation skills — confident engaging everyone from frontline teams to senior leaders
* Experience designing learning experiences (programs, workshops, resources)
* Solid project management and the ability to juggle multiple priorities at pace
* Great stakeholder skills — you know how to influence, adapt and build trust
* Experience with LMS platforms (Cornerstone is a bonus)
* A proactive, hands‐on approach — you're happy jumping between design, delivery and coordination
You'll be part of a small, close‐knit team, reporting to the Head of OD and working alongside specialists across learning and DEI. It's a collaborative, down‐to‐earth environment where people share ideas, support each other and genuinely care about the work we're doing. We're well connected across the business, which means plenty of exposure, quick collaboration and the chance to see the impact of what you deliver.
Equal Employment Opportunity
We are committed to Equal Employment opportunities, Ethical Practices, and the principles of Cultural Diversity. Club Assist is an Equal Opportunity Employer.
Please note: You must have full Australian work rights to be considered for this role.
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