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Director, banker capability

Gold Coast
Judo Bank
Posted: 17h ago
Offer description

Job Type: Permanent - Full Time

Location: Melbourne, Brisbane or Gold Coast

Job Category: Banking and Financial Services

A bit about us
At Judo, we're more than just a business bank – we're pioneers in redefining business banking for the modern era. Rooted in timeless values such as integrity, trusted relationships, and a challenger spirit, we're dedicated to revolutionising business banking for Small to Medium Enterprises (SMEs) across Australia. Our journey began in 2016 with a bold vision and a PowerPoint slide, driven by a desire to challenge the status quo in an industry dominated by the major players. In just a few short years, we've grown exponentially, establishing ourselves as one of the fastest-growing new banks globally, with 27 offices spanning the nation.

At the heart of our ethos lies a commitment to supporting Australian SMEs, placing our people and customers front and centre in everything we do. Our agility and adaptability enable us to say 'yes' when other banks say 'no', making it easier for our customers to secure the funding they need, precisely when they need it. We take immense pride in our personal approach to banking, fostering diverse relationships and cultivating a collaborative culture within our team.

Our culture – come and join a multi-award-winning place to work
We firmly believe that culture eats strategy for breakfast, lunch, and dinner and the most important investment we can make is in our people. Our Values of trust, teamwork, accountability and performance underpin the foundation of our culture.

We're not your average bank. Judo was built from the ground up, with one purpose: to be the most trusted SME business bank in Australia. We made sure to cultivate a space where bureaucracy is left at the door - where our customers come first with relationships at the core of what we do. We aspire to think differently, inviting new ideas, and creating a space where everyone feels like they belong because we know that it's our unique differences that make us collectively stronger.

We are thrilled to be externally recognised for our unique culture too We were awarded the #1 ranking in LinkedIn's Top Companies in Australia list as well as named in the AFR's BOSS Best Places To Work list for 3 years in a row. We're also super proud to be included in the 2024 HRD Australia 5-Star Employers of Choice list and officially be Great Place To Work Australia certified

Our people and our culture are truly our secret sauce.
Job Description
Now, about this role…
The Banker Capability function exists to strengthen and scale the performance, mindset and decision-making capability of our Bankers and Analysts. This role designs and delivers capability interventions that are practical, human centred and grounded in the reality of frontline banking.

Key Responsibilities Include

* Exercising strong judgment to anticipate current and emerging development needs across our Banker and Analyst population.
* Designing and facilitating engaging learning experiences across small and medium groups — often co delivered with internal leaders and subject matter experts.
* Partnering closely with internal stakeholders to embed capability solutions into operating rhythms across both Relationship and Credit environments.
* Translating banker behaviour, customer outcomes and data driven insights into actionable capability programs that drive performance.

Desired Skills and Experience
About you:
We're looking for someone who complements our deep internal banking expertise with strength in capability design, learning science, and human centred development.

Ideal Capabilities Include

* Learning & Capability Expertise — experience in adult learning, capability frameworks, behavioural science, psychometrics, coaching methodology, or human centred design.
* Insight Driven Design — ability to combine qualitative insights, observation, and data to diagnose performance gaps and design targeted solutions.
* Confident Facilitator — able to lead discussions, shape group learning, and create psychologically safe environments, while working alongside leaders and domain experts for deeper technical or contextual content.
* Technology Enabled Learning — interest or experience in using modern tools (e.g., Copilot and similar platforms) to accelerate insight generation, content creation, and behavioural uplift.
* Stakeholder Influence — skill in shaping, guiding and embedding new ways of working across a sophisticated stakeholder landscape.
* Clear, values led communication, a collaborative mindset, and genuine curiosity — someone who elevates thinking and brings fresh perspectives.
* Enterprise thinking & disciplined execution — able to work autonomously, prioritise effectively, and deliver consistently.

Location - we're open to considering any location that allows you to work from a Judo office, however ideally, you'll be based in Melbourne, Brisbane or Gold Coast.
At Judo, our culture sets us apart:
Our Values:

* Accountability: Make decisions and own them. Do what you say.
* Performance: Strive to improve each day, surpassing yesterday's achievements.
* Teamwork: We're not just a team; we're a champion team.
* Trust: The cornerstone of our purpose and relationships.

We're seeking individuals who embody resilience, positivity, curiosity, hunger for success, adaptability, passion, courage, decisiveness, and a hands-on approach.

What our team members say about us:
Our people are empowered to make decisions, take ownership, and contribute to a collaborative environment. Bureaucracy is non-existent as we focus on collective success. At Judo, diversity isn't just valued; it's celebrated. We're committed to creating an inclusive environment where everyone thrives, making us collectively stronger. Our team works tirelessly towards our purpose while enjoying the journey of revolutionizing Australian SME business banking.

Perks of joining us:

* Additional 2 weeks of leave annually (that's 6-weeks per year)
* Induction: 4-week Judo Engagement Month to help set you up for success
* Big life event leave
* Home office setup allowance
* Access to CU Health
* Flexible work options, embracing a true hybrid model.

If this resonates with you, reach out - we'd love to hear from you

To learn more about how Judo manages your personal information during the recruitment process, please refer to our Privacy Statement. By providing your information, you consent to its collection, use, disclosure, and management as outlined therein.

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