**Role**: Account Services Officer
**Location**: Murarrie, QLD (Turrbal and Yuggera peoples)
**Employment Type**: Permanent Part-Time (30hrs/4 days per week)
Become a key player in Goodstart's Centre Support Office, where you'll ensure accurate family statement transactions, generate invoices, and support our centres in delivering exceptional customer care.
If you're passionate about customer care, detail-oriented, and ready to take on a challenge, we'd love to hear from you
**Your Impact**:
Your proactive approach to resolving overdue accounts and reducing debt, coupled with your support of centre staff and managers, will play a key role in fostering positive relationships and operational efficiency.
You'll also assist with audits, drive continuous improvements in invoicing and transaction processes, and ensure that all communication with stakeholders is clear, timely, and in line with Goodstart's policies and procedures. Your attention to detail and commitment to customer service excellence will make a significant impact on both internal operations and the experience of our families and centres.
**What Goodstart can offer you**:
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Free annual flu shot (optional)
Option to purchase extra leave for even greater work life balance
First Nations Support and Cultural Leave
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
**You'll bring to the table**:
Experience in an Accounts Receivable or Billing environment
Previous Early Learning Industry knowledge or experience
Outstanding Customer Service and communication skills
Previous experience/knowledge of SAP
Basic / Intermediate excel skills
How to apply
Supporting our people and protecting our children
We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
**Posting Notes**: MURARRIE, BRISBANE || QLD || Australia (AU) || | || No Early Childhood Qualification || Part-Time