Description Create your best future and join Westpac as a Bank Manager at Cowra Branch What’s the role? As a Bank Manager, you'll be the head and heart of a frontline banking team that loves to exceed the expectations of local customers, whilst playing a hands-on role in a community you're proud to call your own. You’ll hold accountability for compliance and risk management, building a culture of doing the right thing, and drive customer acquisitions, service and retention; building genuine connections with our customers and the community. You will lead and uplift frontline staff through training, mentoring and performance management and bring your high energy to inspire and motivate a diverse team. What do I need? Strong leadership experience, ideally gained in a Retail Banking environment (preferred, not essential) Proven experience of holding accountability for risk and compliance, staff performance and customer experience High-energy, with an ability to inspire and motivate a diverse team Experience of working to fulfil business performance targets and spur growth Ability to effectively deescalate and address challenging situations by using strong communication and problem-solving skills Why join us? We’re obsessed with becoming our customers 1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help your grow your career within the bank. Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .