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Secondary market financial service specialist

Sydney
beBeeOperator
Posted: 14 September
Offer description

Job Title: Buys and Loans Operator

Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

We are real people who are passionate and proud, caring and respectful, and tenacious problem solvers.

We are currently seeking a highly skilled Buys and Loans Operator to join our team in a Full Time capacity at our Parramatta store.

About the Role:

* Achieve daily transaction targets by accurately performing day-to-day transactions in our Buys and Loans department
* Earn revenue growth through actively seeking pricing feedback and trends
* Effectively communicate pricing, valuation, and pawnbroking strategies to our loyal customers
* Perform all transactions in line with company requirements and legislative guidelines

About You:

* Proven customer service experience in a retail environment
* Possess an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware
* Confidently able to negotiate with customers for a win/win outcome
* Strong communication skills that build rapport, trust, and demonstrate compassion
* Ability to discuss and clearly explain contract details with customers

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