Job Overview
JD Sports is the leading retailer in sports fashion, offering a wide range of exclusive designs from top brands. We are seeking an enthusiastic Sales Assistant to join our team.
Responsibilities
* Provide exceptional customer service and create a positive shopping experience
* Act as a brand ambassador, showcasing positivity and professionalism at all times
* Maintain up-to-date product knowledge to best assist customers
* Process sales, respond to customer queries and escalate complaints to management when necessary
* Collaborate with the wider management and store team to achieve key performance indicators (KPIs) and targets
* Support the team with ad hoc tasks, including visual merchandising setup, store cleanliness and presentation etc.
Requirements
* Customer service experience within retail, hospitality or a similar industry
* Ability to provide excellent service and go above and beyond for customers
* Passion for sports fashion or knowledge of key brands
* A positive attitude and ability to work as a team player
* Flexibility to work across various shifts, including weekends and holidays, based on store needs
What You'll Get
* Opportunity to work in a dynamic business and engage with some of the best products and biggest sports fashion brands in the market
* Training and development opportunities to kickstart, evolve and shape your career
* Chance to progress across all areas of the business in a wide array of roles including retail, support office, and distribution centre
* Access to attractive staff discounts
* Access to Employee Assistance Program & Mental Health champions
* One month paid parental leave for full-time employees