Overview
McKinnon Heating & Cooling is a proud 52-year young Air Conditioning business, specializing in the sales & installation of Reverse Cycle Air Conditioning, Gas Ducted Heating, Hydronic Heating, Servicing & repairs. Being one of the largest Daikin & Brivis Dealers in the Southeast Melbourne region, we pride ourselves on supplying & servicing thousands of homes with quality products and of our strong relationships formed over the past 52 years of operation. Larger business with over 50 staff from installers to admin to sales.
What We’re After
We are on the hunt for a Driven, passionate, seasoned qualified to join our Administration team in a full-time 5 day a week role.
Will consider school hours 9-3.30PM for the right candidate, but would prefer 9-5PM.
Responsibilities
- Management of a small administration team.
- Organization skills that are elite with a mature presence to know and follow up daily outstanding matters for clients and various tasks for the director(s).
- Customer Support: communicating and assisting daily with new & existing customers.
- Great Communicator: provide a professional, enjoyable communication skill with new and existing clients, our installation department, sales areas and great all round admin skills. Communication skills will need to be at a very high standard.
- Thorough knowledge of accounts and accounting/book keeping as that will become a key role for you several years ahead with the retirement of one of our wonderful current staff members.
- Accounts Receivable/Payable Support: Process invoices, track payments, and follow up on outstanding invoices.
- Develop and Improve office procedures, systems and workflows.
- Administration Support from sorting out questions for customers to booking in appointments for our team. Assist with all customer enquiries, customer support and project support on occasions.
- Provide Strong Leadership and direction to your staff members around you that include, after sales care, reception, book keeper, service, general admin, etc.
- Proven experience in a busy office administration or coordination role preferably with trades/construction.
- An understanding of various computer software, excel, word, Tradeify (training will be offered) or similar CRM platforms.
- Challenging and exciting with a desire to contribute at a high level.
- Importantly - RELIABLE, LEADER & DRIVEN.
- You will be a key person within our management structure, with many years of enjoyable satisfying employment ahead as our culture is to hire for the long term.
Qualifications
- Experience using Tradify or a similar scheduling software platform.
- Book Keeping/Accounting.
- Proficiency in accounting software XERO and Microsoft Office applications, particularly Excel. Helps if you can be our IT hero.
- Attention to detail and high level of accuracy.
- Excellent organizational and time management skills.
- Strong communication skills, both written and verbal.
- Please detail your levels of experience in the various responsibilities listed above.
What We Can Offer You
- Generous base salary (negotiable based on experience)
- Generous Staff Discounts across multiple well-known brands
- Fast paced, positive and collaborative work environment where no two days are the same.
If you are a skilled Office Manager with a good understanding of Accounts, great communicator who is ready to join a thriving 52 year young company and make an impact, please submit your resume and a cover letter explaining why you're the perfect fit for this role.
Please include "OFFICE MANGER Application" in the subject line of your email.
NB: All candidates who meet our shortlist requirements will be contacted for an immediate interview. Know someone who would also thrive in this opportunity? Please forward along to them. Thanks!
No agency referrals please and only submit via the contact point listed above.
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Your application will include the following questions:
- How many years' experience do you have as an Administration Role?
- Which of the following statements best describes your right to work in Australia?
- Which of the following Microsoft Office products are you experienced with?
- Do you have experience using Xero?
- Do you have customer service experience?
- How many years of accounting experience do you have?
- How many years of accounts payable experience do you have?
- How many years of accounts receivable experience do you have?
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📌 Office Manager-Accounts/Admin
🏢 McKinnon Heatingoling
📍 Melbourne