Insurance Claim Rentals (ICR) is a fast-growing provider of temporary accommodation solutions and software applications for the insurance sector.
When policyholders are displaced due to natural disasters, emergencies, or property repairs, we step in and provide fast, empathetic service to find them a safe place to stay.
The Opportunity As an Accommodation Booking Consultant your responsibility is to source properties, prepare quotations and present options to insurance carriers using live-inventory databases and our nationwide network of property managers.
You will liaise with corporate clients and external stakeholders nationwide.
Key Responsibilities Leverage our nationwide network of property managers and live-inventory databases to source suitable, cost-effective property options that meet the requirements of the policy holder and insurance carriers.
Work alongside insurance carriers to manage the temporary accommodation throughout the lifecycle of the claim.
Manage workload efficiently to meet deadlines and contracted service level agreements (SLAs).
Support the smooth operation of the office and contribute to continuous improvement initiatives.
Skills & Experience Strong communication skills, both written and verbal, with the ability to engage professionally with clients and stakeholders.
Excellent attention to detail and accuracy.
Proven organisational and time management skills, with the ability to prioritise competing deadlines.
Proficiency in using databases, and Microsoft Office or similar software.
Demonstrated ability to work collaboratively within a team.
Strong problem-solving skills and a proactive approach to completing tasks efficiently.
Commitment to maintaining confidentiality and professionalism in all interactions.
Experience in accommodation booking, travel management, or hospitality role.
Familiarity with GDS platforms (Amadeus preferred) or booking systems.
Knowledge of dynamic pricing, invoicing, or travel management company processes.
Benefits and Perks Hybrid work arrangements, with the flexibility to work from home and from our Holden Hill office.
Additional earnings through paid overtime opportunities.
A dedicated team 'buddy' who will support you as you start your new role.
Training and development opportunities to help you reach your career goals.
Performance recognition in the form of spot and annual rewards programs.
Regular team building & social events.
Please ensure you submit your resume and cover letter when applying for this position.
The role is open for candidates to start January ****.
For any questions regarding the role or responsibilities, please contact our office on ************ or via .
Job Details Seniority level: Entry level Employment type: Full-time Job function: Consulting, Information Technology, and Sales Industries: Insurance #J-*****-Ljbffr