Morgan McKinley is excited to be partnering with a well-known Financial Services Organisation to recruit a Training Lead across a Change Transformation Program!
**The Role**
As the Training Lead, you will design and deliver a sustainable learning strategy, in relation to people, processes and technology, for 400 internal users across an internal change transformation program.
**The Team**
Your role is key to the way the organisation carries out change; and sits within the Enterprise Delivery, OCM CoE (Organisational Change Management Centre of Excellence) team, reporting to the Portfolio Change Lead. The Enterprise Delivery team is charged with the transformation of the business and the end-to-end delivery of programs and projects. The Enterprise Delivery team works closely across the whole business to bring together the capabilities needed to deliver change that matters to customers and to the organisation's people.
**Your responsibilities will include**:
- Complete components of the change management methodology documentation as directed by the Change Manager as relevant to address learning and skills capability uplift for assigned initiatives
- Complete the day to day design, development and delivery of sustainable learning interventions for assigned initiatives including:
- Training Needs Analysis
- Training Plan
- Learning materials
- On the job support materials
- Delivery of learning interventions using modern adult-learning practices and principles
- Develop and maintain positive business relationships and communication channels with others to support the achievement of a team approach and operational excellence
- Contribute to the risk and issue management process by identifying, reporting and managing change risks and resolving issues within capabilities
- Contribute to the development of the new capabilities required through training, communication initiatives and other change management activities
- Assist to maintain and manage the training environment platform
**Ideal characteristics for role**:
- 2 years experience as a training resource within a project environment
- Strong facilitation and presentation skills
- Quick learner, adaptable to changing priorities
- Excellent interpersonal, communication, negotiation and facilitation skills
- Degree, Diploma or Certificate qualified (or equivalent experience), preferably in a learning & development, human resources or design thinking discipline
- Experience in using a digital adoption platform
- Experience in human centred-design, agile ways of working and modern change practices preferred
- Financial services experience required
- Background in superannuation / investment banking desirable
**What you get in return**:
- Hybrid work model - 2 days a week onsite Hawthorn East VIC + 3 days WFH
- Competitive daily rate
- Join at the beginning of an exciting transformation journey