Home Technology Club | Mulgrave, NSW
Hours: Monday–Friday 8:30am–5:00pm and Saturday 9:00am–2:00pm (overtime/penalty rates apply for Saturday)
About us
Home Technology Club designs and supplies affordable transportable homes, site offices and amenity blocks. Our busy display at Mulgrave attracts a steady flow of qualified enquiries from people who have already expressed interest and requested information.
The role
You will respond to inbound enquiries (phone, email and text), welcome visitors to our display, provide clear information on products and options, and guide interested buyers through from design to deposit/contract. You'll prepare quotes, send brochures/specs, follow up diligently and keep accurate CRM notes. From time to time you'll provide light after-sales support, coordinating with our operations team for any technical matters.
Key responsibilities
* Respond promptly to inbound leads and information requests
* Host walk-in visitors at the Mulgrave display and conduct guided tours
* Explain features, options and suitability; complete basic needs assessments
* Prepare quotes and proposals; follow up to convert interest into sales
* Maintain organised records in the CRM and manage a clean pipeline
* Liaise with operations team on delivery timeframes and customer updates
* Provide occasional after-sales support where required
About you
* Experience in consultative sales (showroom, property or building products an advantage)
* Minimum 1-2 years of consultative sales experience is required
* Physically fit and happy to spend time walking the display yard
* Professional phone manner and strong written communication
* Confident face-to-face with visitors; reliable and well presented
* Proactive with follow-ups; organised and detail-oriented
* Australian work rights; current driver's licence helpful
What we offer
* Warm, qualified enquiries.
* Training on product range and sales process
* Supportive team and growing industry
* Stable roster with overtime/penalty rates for Saturday work
Salary
From $35/hr plus superannuation. Saturday hours are paid at applicable overtime/penalty rates.