Senior Retail Operations Manager
\helpers get more informed in their role as a Senior Retail Operations Manager.
We are seeking an experienced Senior Retail Operations Manager to oversee the day-to-day operations of our specialist area. This includes managing sales, stock levels and ensuring excellent customer service within your department.
The ideal candidate will have a proven track record of success in retail management, with experience in leading high-performing teams and driving business growth. A passion for delivering exceptional customer experiences and developing others is essential.
As a key member of our leadership team, you will work closely with other leaders to drive results and achieve business objectives. You will be responsible for monitoring and measuring customer service levels, liaising with Merchandising, Store Leadership and H&S teams, and building strong relationships with suppliers.
Key responsibilities include:
* Overseeing daily operations and providing guidance to store staff.
* Ensuring stock levels are maintained and inventory is accurate.
* Developing and implementing strategies to improve customer satisfaction and loyalty.
* Collaborating with cross-functional teams to achieve business goals.
If you are a motivated and results-driven leader with a passion for retail and customer service, we would love to hear from you.