* TLC Healthcare
* Careers
* Administration Officer
Administration Officer
Early Learning Icon Early Learning Full Time Mordialloc Applications close: 17th May, 2026 Apply Now The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice The Australian Business Awards - Employer of Choice
We are seeking a warm, organised, and professional Administration Officer to support the smooth and efficient operation of our TLC Early Learning Centre.
* Location: Mordialloc
* Job Type: Full-Time / Part-Time (as applicable)
* Reporting to: Centre Director
About Us
TLC Healthcare is a highly awarded Employer of Choice and proudly leads Australia's first fully integrated healthcare communities. Through TLC Early Learning, we provide nurturing, innovative early education environments that support children, families, and educators to thrive.
Guided by our values of Respect, Accountability, Excellence, Collaboration, Integrity, and Innovation, we are committed to delivering exceptional early learning experiences while fostering inclusive, safe, and connected communities.
About the Role
This is a pivotal front-of-house role and the first point of contact for families, staff, and visitors. Working closely with the Centre Director and leadership team, you will provide high-quality administrative, reception, and accounts support while contributing to a collaborative and transparent distributed leadership model.
What You'll Be Doing
* Be the friendly first point of contact via phone, email, and in-person enquiries
* Provide exceptional customer service to families, educators, and visitors
* Manage enrolments, waitlists, orientation packs, and family communications
* Oversee administration of Xplor childcare management software, from enrolment to billing
* Support families through the Child Care Subsidy (CCS) process
* Manage parent accounts, invoicing, payments, and reconciliation in collaboration with Finance
* Assist with bookings, scheduling, stock control, ordering, and general administration
* Maintain accurate attendance records and compliance requirements
* Support the Intergenerational Program and other centre initiatives
* Uphold Child Safe Standards, privacy, and confidentiality at all times
* Contribute to ESG initiatives and foster an inclusive and welcoming environment
Things That Matter to Us
* Experience in or knowledge of an Early Learning or childcare environment
* Reception or customer service experience in a professional setting
* Sound administrative and organisational skills with strong attention to detail
* Experience using administrative systems or ERPs (Xplor highly regarded)
* Basic bookkeeping or accounts receivable experience
* Strong written and verbal communication skills
* Ability to work autonomously while collaborating effectively with a team
* A genuine commitment to early childhood education and continuous improvement
* Understanding of (or willingness to learn) NQS, EYLF, and VEYLF frameworks
Essential Requirements
* Valid Working with Children Check
* Current HLTAID012 – First Aid in an Education and Care Setting
* Compliance with Child Safe Standards
* Required vaccinations in line with Department of Health and TLC policy
* Eligibility to work in Australia
Desirable (But Not Essential)
* Experience working with Xplor or similar childcare management systems
* Experience supporting CCS processes
What We Offer
* A supportive, values-driven workplace within an award-winning organisation
* Opportunities for professional development and career growth across TLC
* Culture of collaboration, wellbeing, and continuous improvement
* Employee Assistance Program and wellbeing initiatives
* Access to TLC employee benefits and discounts
* The opportunity to make a meaningful impact in children's and families' lives
If you are passionate about early learning, thrive in a people-focused environment, and enjoy being the heart of a busy centre, we'd love to hear from you.
Apply now to join TLC Early Learning and be part of something truly special.
All applications must be submitted through our website.
For any questions regarding this role, please feel free to contact Talent Acquisition attalentacquisition@tlchealthcare.com.au
To learn more about the benefits of joining Team TLC, please visit our websitetlchealthcare.com.au
We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.
Our culture is based on a supportive team environment where people thrive and achieve their best professionally.
TLC Healthcare encourage all people of different backgrounds to apply.
As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.
Applications close: 17th May, 2026
Sound like the role for you?
Get started with your application today...
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