Seeking a dedicated and experienced Live-in Motel Manager to oversee the daily operations of our establishment. This role is ideal for a proactive individual or couple with strong hospitality management experience, excellent customer service skills, and the ability to maintain a high standard of service and cleanliness.
Key Responsibilities:
Oversee daily operations, including reservations, check-ins, and check-outs
Manage and supervise housekeeping and maintenance staff
Ensure guest satisfaction by providing exceptional customer service
Handle guest inquiries, complaints, and special requests professionally
Maintain accurate financial records, including daily reports and budgeting
Conduct regular inspections to ensure rooms and facilities meet quality standards
Perform basic maintenance and liaise with external contractors for major repairs
Ensure compliance with health, safety, and legal regulations
Manage stock levels for supplies and order as needed
Promote the motel through local marketing initiatives
Requirements:
Proven experience in motel or hotel management
Strong leadership and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to work flexible hours, including weekends and holidays
Proficiency in property management software and Microsoft Office
Understanding of financial reporting and budget management
Ability to handle minor maintenance tasks
Current RSA (Responsible Service of Alcohol) certification (or willingness to obtain)
Benefits:
Competitive salary package with performance incentives
On-site accommodation provided
Opportunity to work in a relaxed coastal environment
Autonomy in managing motel operations
If you are passionate about hospitality and looking for a rewarding live-in management role, we would love to hear from you. Please submit your application with a resume and cover letter detailing your experience.
Job Type: Full-time
Pay: $52,117.59 – $75,495.95 per year
Work Authorisation:
Australia (Preferred)
Work Location: In person
Expected Start Date: 30/04/2025