Application Specialist, Queensland Health
Work within our highly skilled Integrated Electronic Medical Record (ieMR) - Digital Health Solutions team to ensure the maintenance of defined service levels for specific enterprise applications by providing customer focused, high level specialist advice and support.
The role:
Join the Digital Health Solutions team and work with a team of IT professionals within the Integrated electronic medical record (ieMR) team in accordance with the approved ITSM management processes.
This role works at both a strategic and operational level in the integrated operation of complex enterprise information systems.
Your team acts as a conduit between customer, technical and operational areas and your engagement with each team will be a key attribute to the role.
Key responsibilities include:
Ensure end to end service delivery for Queensland Health enterprise systems by establishing and maintaining highly effective working relationships with other technical domain specialists, application specialists and end users.
Provide timely application support activity reports to the system sponsor and users.
Assist in the ongoing development, maintenance and deployment of application specific guides, work instructions and technical documents.
Are you right for this role?
To secure this role, the successful candidate will have previous experience working in a team of technical specialists within a large and complex service delivery environment.
They will have high level skills and experience managing clinical and non-clinical applications and the delivery of integrated enterprise applications.
Knowledge of ITIL Service Management processes including incident management, problem management, test and change management, and configuration management is essential for the role.
Furthermore, applications should highlight strong verbal and written communication skills, along with the ability to build and maintain effective working relationships with stakeholders at all levels of an organisation including health professionals and consumers.
To apply for this exciting opportunity, submit yourresumeand acovering letteronline today.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
Competitive salary + generous superannuation and leave loading
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