System Administrator
Full-time Temporary with a Possibility of Permanency Classification: Senior Information Technology Officer Grade C
Salary: $124,103 - $133,195 plus superannuation
Position No: 59870
Directorate: ACT Health
Advertised (Gazettal date): 19 May 2025
Contact Officer: Jess Cummins or(02) 5124 9384
Details: Under the direction of the Director, the Assistant Director, Analyst and Administrator will be responsible for:
Providing technical support to a variety of ACT Health systems and applications, which may include development work for one or more systems. Managing user requests, audits and system management functions to ensure the ongoing seamless operation of systems and hardware. Undertaking investigation and research activities relating to assigned ICT tasks. Providing second level technical support for operational issues associated with applications supported by Digital Solutions Division. Work with the business and other technical resources to investigate chronic business and technical issues and propose options for resolution. Managing other small technical ICT projects to achieve business objectives. Providing technical support services to ACT Health project teams including assisting in the assessing and prioritisation of technical requests and undertaking technical project tasks. Develop and maintain relevant technical documentation. Undertaking other duties appropriate to this level of classification which contribute to the operations of the Division. Developing an understanding of the operational needs of the relevant area through engaging and working with key stakeholders. Building workflows in the Digital Health Record and ancillary systems. Working with other analysts to ensure that the configuration of the system considers the holistic impact of changes. Testing configuration built into the Digital Health Record and ancillary systems. Acting as a point of contact for stakeholders relevant to the focus area of the analyst. Identifying and implementing requested changes to the Digital Health Record and ancillary systems, in alignment with change control processes. Communicating with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones. Leading a small team of other analysts as required. Working with Trainers to ensure that end-users are prepared to utilise the Digital Health Record and ancillary systems including through participating in training and working with end users. Ensuring work is performed to a high standard and in accordance with established timelines. Documenting and reviewing the status of tasks and issues on an ongoing basis including participating in meetings and preparing documentation for ongoing governance committees. Undertaking other duties appropriate to this level of classification that contribute to the Directorate. Eligibility/Other Requirements: Prior to commencement, the successful candidate will be required to undergo a pre-employment National Police Check. This role requires you to obtain and maintain an Australian Government NV1 security clearance, which will be sponsored by the ACT Health Directorate. To be eligible for an NV1 security clearance, you must be an Australian citizen. If you are not successful in obtaining a Security clearance, your employment in the role will not commence. If already commenced, your employment will be terminated. Aptitude to perform the role, as measured by the Epic aptitude test or achieved Epic certification (no written response necessary – a list or Epic certifications should be provided, or an aptitude test will be undertaken by shortlisted applicants that are not Epic certified as part of the selection process). It is a requirement that this position obtain a vendor accreditation with Epic. Costs for the vendor accreditation including training and testing to achieve such accreditation will be supported by ACT Health. This role will have a requirement to be on call to support the 24 x 7 DHR and ancillary systems. Note: This is a temporary position available immediately until 23 December 2025 with a possibility of permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
How to Apply: Please submit a maximum two-page pitch providing examples demonstrating your suitability against the Selection Criteria of the Position Description. Please also provide a current curriculum vitae, including two referees.
Applications should be submitted via the Apply Now Button below. #LI-DNI
Note This is a temporary position available immediately until 23 December 2025 with a possibility of permanency.
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