Job Title: Centre Technician
About Us
Proudly Australian, with over 44 years in the business, Pirtek specialises in fluid transfer solutions through mobile "on-site" service and replacement of hydraulic and industrial hose and fittings.
The Role
We are seeking a motivated, enthusiastic person who takes pride in their work to join our team as a Centre Technician. This is a hands-on role primarily based in our workshop but also assisting our mobile service technicians where required.
You will be expected to deliver consistent, accurate, high quality customer service and plant & machinery repair work to our customers. The job will challenge you to provide solutions and build relationships with a variety of customer types.
Your Responsibilities
* Serving customers over the counter
* Taking sales enquiries over the phone
* Providing the highest standard of customer service
* Participating in our on-call after-hours service roster
Requirements
* A mechanical background
* A trade certificate and/or previous experience within the Hydraulics industry being highly regarded
* A strong understanding of and a commitment to faultless customer service
* Strong verbal and written communication and numerical skills
* Organised and reliable, with a team player attitude
* An underlying level of urgency balanced with strict attention to detail
* The ability to think on your feet and solve problems under pressure
Location
This position is based in Launceston and requires relocation from applicants outside the area.