About the role
You'll be providing client support, handling general administration, and assisting brokers with day to day tasks. You'll play a key role in supporting broking operations, ensuring all client deliverables are accurate, timely, and compliant. The position offers exposure to a professional corporate environment, with on the job learning and ongoing guidance within an established broking team.
A Day in the Life
* Manage renewals, new business quotes, and overall account servicing (policies, endorsements, invoicing).
* Liaise with clients, insurers, underwriters, and internal teams to meet deadlines and support broking strategy.
* Maintain accurate documentation, systems, and processing through collaboration with the Gallagher Service Centre.
* Support debtor management, gather client information, and identify key issues.
* Continuously improve processes, stay updated through training, and uphold professional and ethical standards.
Skills and Experience
* Experience in a similar client support / administration role
* Attention to detail
* Clear and effective stakeholder communication
* Great time management and ability to prioritise to meet deadlines
* A proactive approach and commitment to client service excellence
* Tier 1 qualification desirable or willingness to complete in first 6 months (Gallagher supported)
Benefits
* Career Development: Structured training programs, career pathways and tuition assistance
* Flexibility: True work life balance through flexible work options
* Wellbeing: Access to Employee Assistance Program and wellbeing initiatives
* Extra time off: Additional lifestyle leave options and paid volunteering days
* Financial Benefits: Employee Stock Purchase Plan, Gallagher Rewards (discounts at 1,000+ retailers) and salary sacrificed Superannuation options
Required and Preferred Qualifications
* Required: Bachelor's degree; no experience required.
* Preferred: Good verbal and written communication skills.
Employment offers are subject to satisfactory reference & background checks.
Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We embrace a working environment that celebrates individuality and fosters collaboration.
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